1. What is Kathmandu Sightseeing?
Kathmandu Sightseeing is Hop-On Hop-Off bus service that allows passengers to board and disembark at designated stops across major attractions in Kathmandu and Lalitpur using a single ticket within a specified validity period.
2. How does the Hop-On Hop-Off service work?
Passengers can:
- Board the bus at any designated stop.
- Get off at attractions of their choice.
- Re-board the next available bus at the same or another stop.
- Travel unlimited times during the ticket validity period.
3. What are the major stops covered in the route?
The route typically includes major heritage and tourist attractions such as:
• Thamel
• Narayanhiti Palace Museum
• Bhadrakali Temple
• Sky Walk Tower
• Patan dhoka
• Lagankhel stupa
• Central Zoo
• Pashupatinath Temple
• Guheswori Temple
• Boudhanath Stupa
• Swayambhunath Stupa
• Kathmandu Durbar Square
• Patan Durbar Square
• Intenational Airport etc
• Thamel
• Narayanhiti Palace Museum
• Bhadrakali Temple
• Sky Walk Tower
• Patan dhoka
• Lagankhel stupa
• Central Zoo
• Pashupatinath Temple
• Guheswori Temple
• Boudhanath Stupa
• Swayambhunath Stupa
• Kathmandu Durbar Square
• Patan Durbar Square
• Intenational Airport etc
(Stops may vary depending on operational schedules.)
4. How long is the ticket valid?
Tickets are typically valid for:
- 24 /48/72/ 168hours from first scan/activation
OR
- As mentioned on the ticket at the time of purchase.
5. When does the ticket become active?
The ticket becomes active from the time of first scan, validation, or use, unless stated otherwise.
6. How frequently do the buses operate?
Buses operate at fixed intervals throughout the day. The average frequency is approximately 30–45 minutes, depending on traffic and operational conditions
7. Where can I purchase tickets?
Tickets can be purchased:
- Online through official website or partners
- At designated counters
- From authorized travel agents
- At selected hotels
8. Are tickets refundable?
Tickets are generally non-refundable once activated. However, unused tickets may be subject to cancellation policies as per company terms and conditions.
9. Is there a guide or audio commentary available?
Yes, the service include multilingual audio commentary
10. Are entry fees to monuments included in the ticket?
No. Entry tickets to monuments and heritage sites are not included in the Hop-On Hop-Off bus ticket.
11. Is the service suitable for families and senior citizens?
Yes. The service is designed to be convenient, comfortable, and suitable for:
• Families
• Senior citizens
• Solo travelers
• Groups
• Families
• Senior citizens
• Solo travelers
• Groups
12. What happens in case of bad weather or traffic delays?
Operations may be affected due to weather conditions, traffic congestion, or government restrictions. Passengers are advised to check updates via official communication channels.
13. Can the ticket be transferred to another person?
Tickets are generally non-transferable once issued and validated.
14. Is advance booking required?
Advance booking is recommended during peak tourist seasons but may not be mandatory depending on seat availability.
15. Who can I contact for support?
For assistance, passengers can contact:
• Official customer support number
• Email support
• Ticket counters
• Website contact form
• Official customer support number
• Email support
• Ticket counters
• Website contact form
16. What are the operating days of the service?
The Hop-On Hop-Off bus operates on scheduled days throughout the week. Operations may vary during public holidays, special events, or government restrictions in Kathmandu.
17. What are the operating hours?
The first bus typically departs at 7 am in the morning and the last departure is in the late afternoon around 6 pm. Exact timings are announced seasonally and may vary depending on traffic conditions.
18. How long does the full loop take without getting off?
The complete route, if traveled without disembarking, usually takes approximately 3–4 hours depending on traffic and stop durations.
19. Is seat reservation available?
Seats are generally allocated on a first-come, first-served basis unless otherwise specified for group bookings or special packages.
20. Are group discounts available?
Yes, special rates may be available for:
• Corporate groups
• Educational institutions
• Travel agencies
• Bulk bookings
Advance coordination is recommended.
• Corporate groups
• Educational institutions
• Travel agencies
• Bulk bookings
Advance coordination is recommended.
21. Is the bus air-conditioned?
Yes, buses are air-conditioned (subject to operational conditions) to ensure passenger comfort.
22. Is Wi-Fi available on board?
Yes. Wi-Fi is available in all buses.
23. Are food and drinks allowed on the bus?
No. Any food including Light snacks and water are not allowed in Bus.
24. Is the bus wheelchair accessible?
No. Right now we are not providing wheelchair accessibility in operation.
25. What safety measures are in place?
The service ensures:
• Licensed and trained drivers
• Regular vehicle maintenance
• Licensed and trained drivers
• Regular vehicle maintenance
25. What safety measures are in place?
All tickets are issued in digital form; therefore, there is no need to worry about losing a physical copy. Passengers are advised to contact Customer Support and provide their purchase details for assistance.
27. Can I carry luggage on board?
All tickets are issued in digital form; therefore, there is no need to worry about losing a physical copy. Passengers are advised to contact Customer Support and provide their purchase details for assistance.
26. What should I do if I lose my ticket?
All tickets are issued in digital form; therefore, there is no need to worry about losing a physical copy. Passengers are advised to contact Customer Support and provide their purchase details for assistance.
25. What safety measures are in place?
Small backpacks and handbags are permitted. Large suitcases or oversized luggage may not be allowed due to space limitations.
28. Is photography allowed during the tour?
Yes, photography and videography for personal use are encouraged.
29. Are there special packages available?
Kathmandu Sightseeing may offer bundled packages combining transport with guided tours or heritage experiences at sites such as seasonal promotions.
30. What happens if I miss the last bus?
If you miss the last scheduled bus, you will need to arrange alternative transportation at your own expense. It is recommended to check the final departure time in advance.
31. Are pets allowed on board?
Pets are generally not permitted, except certified service animals.
32. Can travel agents partner with Kathmandu Sightseeing?
Yes. Travel agents and tour operators can partner with Kathmandu Sightseeing for ticket distribution, commissions, and collaborative packages.
33. How early should I arrive at the bus stop?
It is recommended to arrive at least 5–10 minutes before the scheduled arrival time to ensure smooth boarding.
34. How will I recognize the Kathmandu Sightseeing bus?
The bus is clearly branded with Kathmandu Sightseeing signage and official logos.
35. What if the bus is full when it arrives?
If the bus reaches capacity, you may board the next scheduled bus. Buses operate at regular intervals to minimize waiting time.
36. Can I start my tour from any stop?
Yes. You can begin your journey from any designated stop along the route in Kathmandu.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
38. Is the service suitable for children?
Yes, the service is family friendly. Children must be accompanied by an adult. Child ticket policies may apply depending on age.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
37. Do I need to print my ticket?
Printed tickets are not mandatory if you have a valid digital ticket with QR code or confirmation number. However, carrying a screenshot or confirmation email is recommended.
39. Are there restroom breaks during the tour?
No. The bus does not have restroom facilities on board. Passengers can use restrooms at major stops.
40. What if I accidentally boarded the wrong direction?
You may inform the staff immediately. Since it is a loop service, you can remain onboard and complete the circuit to reach your intended stop.
41. Can I get off the bus for lunch and continue later?
Yes. You may disembark for meals or exploration and board the next available bus within your ticket validity period.
42. Is there space for elderly passengers?
Yes. Priority seating may be available for senior citizens, pregnant women, and passengers requiring special assistance.
43. What languages are available for commentary?
Audio commentary or guide services may be available in English and other selected languages depending on operational arrangements.
44. What if I feel unwell during the tour?
Please immediately inform the onboard staff. Basic assistance will be provided, and arrangements can be made to stop at the nearest safe location if necessary.
45. Can I re-enter the same attraction multiple times?
Re-boarding the bus is allowed within the ticket validity period.
46. Is tipping the driver mandatory?
No. Tipping is not allowed .
47. What should I bring for the tour?
Passengers are advised to carry:
• Valid ID
• Local currency to pay for ticket
• Valid ID
• Local currency to pay for ticket
48. Is the bus safe for solo travelers?
Yes. The service is designed to be safe and convenient for solo travelers.
49. What if there is heavy traffic in Kathmandu?
Traffic congestion in Kathmandu may affect schedule timing. The service operates on best-effort scheduling under real-time traffic conditions.
50. Can I provide feedback about my experience?
Yes. Passengers are encouraged to share feedback via:
• Official website
• Email
• Social media channels
• Customer service hotline
• Official website
• Social media channels
• Customer service hotline